South Korea, 1979

Helsinki Central Library as the stepping-stone of Helsinki

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New spaces

Aalto School of Art, Design and Architecture
Department of Design
Industrial and Strategic Design

How to support tourists experience genuine local culture, which could turn out to be meaningful for their life?

My thesis is about developing a new service concept for an authentic tourism experience, bridging two different fields, libraries and tourism, by service design approach as a strategic tool.

The “Aito” service concept, proposed for the Helsinki central library, offers a diverse level of understanding genuine Finnish culture for tourists. It is based on the emotional interaction with local people. This aims to bring stimuli for tourists and locals, and a positive contribution for the library and local community, ultimately increasing the brand power of Finland.

Partner: Helsinki city library

may (dot) sy (dot) kim (at) gmail (dot) com

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